Who will you trust to drive away with all your worldly belongings?

Moving is a big deal. It takes time, money – and trust. When you’re looking for the company who will end up driving away with all of your worldly belongings, make sure to know some key details before you sign anything. Things like knowing how long have they been in business. Knowing that they have been reviewed and accredited by a watchdog or independent agencies, like the Better Business Bureau. Make sure they return your calls and so on.

That last one is a little tongue-in-cheek, but if they don’t return a call when you expect them to, be careful. Also, check on their website or with the Better Business Bureau for their logo.

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How much much does it cost to move, anyway?

A binding estimate is a written agreement made in advance with your mover that clearly describes all services provided. It offers an estimate of the total cost of the move based on the quantities and services written in the estimate.

A non-binding estimate is what the mover believes the cost will be based upon the estimated weight of the shipment and additional services required. However, the final charges are based on the actual weight of your shipment, the services provided and the tariff provisions in effect.

Some movers offer a “guaranteed-not-to-exceed” estimate, which allows the consumer to pay the binding estimate or the actual cost, whichever is lower.

According to American Moving & Storage Association, the average cost of an interstate move is about $4,300, based on an average weight of 7,400 pounds and distance of 1,225 miles.

The average intrastate move costs $2,300, based on the same weight and a crew of four. Prices may fluctuate, depending on where you live.

What’s the difference between intrastate moving and interstate moving?

Rules and regulations governing the moving industry depend on whether it’s a move within the state (intrastate) or one that requires crossing state lines (interstate).

The U.S. Department of Transportation’s Federal Motor Carrier Safety Administration oversees interstate movers and legally requires them to:

• Obtain licensing by FMCSA and display their U.S. DOT number in any advertising.

• Provide arbitration if consumer complaints can’t be resolved amicably.

• Give homeowners a copy of “Your Rights and Responsibilities When You Move” brochure.

• Allow homeowners to review their tariff — a list of rates and charges — for a particular shipment.

• Furnish an accurate summary of their complaint handling procedures, including a phone number.

It’s important to note that FMCSA has no authority to resolve complaints against an interstate mover. However, the federal agency may investigate a specific mover if the agency receives multiple documented complaints.

The investigation may result in the mover’s license revocation and/or fines. To file a complaint against an interstate mover, call FMCSA at 888-368-7238.

Best practices mandate intrastate movers also follow federal standards, and most are subject to state laws. The American Moving & Storage Association recommends consumers check with their state’s moving association, public utility agencies such as a state’s department of transportation or commerce, Angie’s List and the Better Business Bureau before hiring.

AMSA sponsors a third-party dispute settlement program for its 3,200 moving company members. For a list of state moving associations and state-by-state regulations, visit moving.org.

Massachusetts Movers of Choice

Since 1930, we are a family-owned, local and long-distance residential and commercial movers located in Western Mass. Our dedicated moving experts are here to help and we bring special expertise to each job. When looking for a reputable local and long-distance mover, always check the following:
•how long have they been in business?
•are they accredited by any independent agency — like the BBB?

We are also known for our exclusive relationship to the Massachusetts Higher Education Consortium and are honored to regularly move their libraries, faculty, students and labs. We are also the trusted mover for your friends, neighbors, and community businesses locally, nationally & across the globe. Leaders in the short-term and long-term storage industry, it’s been our pleasure to take care of your valuables in our climate-controlled warehouse location for as long as you need.

Service Area: Based in Springfield, MA and Deerfield, MA Sitterly Movers provides both local and long distance moving services to Amherst, Hadley, Hatfield, Northampton, Westfield, West Springfield, Worcester, Springfield as well as towns in Northern Connecticut (Suffield, Enfield and Somers) and Rhode Island. Sitterly Movers is a member of the the Greater Northampton Chamber of Commerce. Links to localized pages:Amherst, Northampton, Hadley, Springfield, Longmeadow, Westfield, Suffield, Enfield, Somers and East Longmeadow.

In our 80-year history in Western Massachusetts, we have been entrusted to move an irreplaceable American treasure: The Statue of Liberty’s torch. Sitterly Movers has 2 locations in Western Massachusetts and is an agent for Atlas Van Lines. Atlas, a strong and growing player in the transportation industry, is well-known for its commitment to integrity, quality, and solutions. We are also a strong member in the local Better Business Bureau of Western Massachusetts – move with confidence!

Roger Sitterly & Son, Inc. is certified with the Massachusetts Department of Public Utilities to provide intrastate moving services under MDPU No. 3334. Atlas Van Lines, Inc. U.S. DOT No. 125550. Atlas logo is TM & © 2009 AWGI LLC